We are committed to protecting the privacy of our users. This page explains how we collect, use, and safeguard your personal information. Please read this policy carefully before using our website or providing any personal information.
1. Information Collection
1.1 Personal Information
We may collect personal information such as your name, email address, phone number, postal address, and payment details when you register, place an order, or submit any form on our site.
1.2 Non-Personal Information
We may also collect non-personal information such as browser type, device type, operating system, visit duration, and pages visited for performance analysis and to improve user experience.
2. How We Use Your Information
2.1 Providing and Improving Services
We use your personal information to process orders, confirm payments, ship products, offer support, and enhance our website’s content and functionality.
2.2 Communications
We may use your email address or phone number to send important notices about your orders, updates to our policies, special offers, or relevant news. If you wish to opt out of these communications, you can follow the unsubscribe instructions included in our emails or contact our support team.
2.3 Analysis and Improvement
We utilize non-personal information for website analytics, user behavior insights, and to optimize our services.
3. Sharing Your Information
3.1 Service Providers
In certain cases, we may share your personal information with trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill orders or process payments. These parties are obligated to protect your information and are not permitted to use it for any other purpose.
3.2 Legal Requirements
We may disclose your information to legal or governmental entities if required to do so by law or regulation, or if we believe in good faith that such disclosure is necessary to comply with legal obligations or protect our rights.
3.3 No Selling or Renting
We do not sell or rent your personal information to any third parties under any circumstances.
4. Information Security
4.1 Security Measures
We implement standard and up-to-date security measures (e.g., encryption, SSL certificates) to protect your personal data against unauthorized access or disclosure.
4.2 User Responsibility
You are responsible for keeping your account credentials, especially passwords, confidential and should not share them with anyone.
5. Cookies
5.1 What Are Cookies?
Cookies are small text files stored on your device that help websites remember your activity and deliver a better user experience.
5.2 Purpose of Cookies
We may use cookies to improve user experience, personalize site content, analyze site traffic, and manage shopping carts or login sessions.
5.3 Managing Cookies
You can adjust your browser settings to accept or decline cookies. However, disabling cookies may limit some functionalities of our website.
6. Links to Other Websites
Our website may include links to external sites that operate under their own privacy policies. We have no control over the content on these sites or how they collect and process data. We recommend reviewing their privacy policies before providing any personal information.
7. User Rights
- Access to Personal Information: You may request access, correction, or deletion of your personal data by contacting our support team.
- Opt-Out: If you do not wish to receive promotional emails, you can unsubscribe via the link in our emails or contact us directly.
8. Changes to This Privacy Policy
We may update this policy at any time without prior notice. Major changes will be announced on our homepage or by updating the “Last Updated” date at the top of this page. Your continued use of our site after any changes signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us via:
- Email: [email protected]
- Phone: [+49] 711 497 1
- Postal Address: Solitudeallee 12, 70439 Stuttgart, Germany
10. Registration for Our E-mail Newsletter
10.1 Newsletter Sign-Up
If you choose to register for our e-mail newsletter, we will collect and use your email address to send you periodic updates, product announcements, special offers, and news related to our services.
10.2 Consent and Unsubscribe
By subscribing, you explicitly consent to receive our newsletter. You can unsubscribe at any time by clicking the unsubscribe link in any newsletter email or by contacting our support team.
10.3 Third-Party Email Service Providers
We may use third-party services to send and track newsletter campaigns. These providers are obligated to protect your data and only use it for the intended purposes of sending the newsletter.
11. Use of Google Maps
11.1 Embedded Maps
Our website may use Google Maps APIs to display maps and location information. When you use Google Maps features, Google may collect certain data, such as your IP address and user activity.
11.2 Data Processing by Google
Your interaction with Google Maps is governed by Google’s Privacy Policy (https://policies.google.com/privacy). We recommend reviewing Google’s policy to understand how they handle and protect your data.
11.3 Location Services
If you enable location services on your device, Google Maps may access your device’s precise location to provide location-based services or routes. You can manage or disable location services in your device settings.
12. Hosting & Content-Delivery-Network (CDN)
12.1 Hosting Providers
Our website is hosted on secure servers provided by reputable hosting companies. These hosting providers may store and process data, including personal information, on our behalf. They are contractually obligated to protect your data and only use it for hosting and maintenance services.
12.2 Content-Delivery-Network (CDN)
We may use a CDN (e.g., Cloudflare, AWS CloudFront) to deliver our website’s content efficiently. A CDN caches website content on servers worldwide, reducing loading times for users. CDNs may log certain data (e.g., IP addresses, request details) to provide and improve their services. This data is typically stored temporarily and handled according to the CDN provider’s privacy policy.
12.3 Data Security and Compliance
Both our hosting providers and CDN partners adhere to strict security protocols and industry standards. We select partners that comply with relevant data protection regulations to ensure your data is handled safely.
Final Note
This Privacy Policy has been formulated to provide a clear understanding of how your information is managed and protected. We encourage you to periodically review this document to stay informed about any changes to our privacy practices. If you have further questions or require clarification, feel free to reach out to us using the contact information provided above.